Transportation

NSP provides transportation to many of our partner sites. We have a small fleet of University-labeled white vans that will transport you safely to and from your NSP site. Our van schedule runs Monday through Friday from 7:45 AM until 6:00 PM. Our services are available for NSP Student Employees or Volunteers only.

To schedule the van for drop-off and pick-up to your site, please submit a proposed schedule. This must be done at least two full working days prior to your desired date of van transportation. Once your request is approved, you will receive an e-mail confirmation, after which your van schedule must be kept. If you fail to show up for a van ride to or from a site, you may delay the other students on the schedule. Repeated instances of this will result in the loss of your privilege to ride the van and may also result in termination from the program.

Please keep the NSP Office up to date on your schedule with as much advance notice as possible. It is critical that you let the office know if you will be canceling a ride. Please notify the drivers at vanservice@lists.uchicago.edu at least an hour in advance, or online before 7 AM on the day of the cancellation.

You may edit your transportation schedule online.

Some Frequently Asked Questions about the Vans

1. What if I get to my site and my class is not there, or the site is closed?

Is it a field trip day? Is there an assembly? Is there a school holiday? It is your responsibility to know when your site is closed, when you won’t be needed by your site, or when there is a temporary change in hours. Although the NSP office will try to get information to you about closures of which we are aware, remember that it is your work site, and you should be responsible for knowing its hours of operation on a week-to-week basis. However, if you find that you are at your site when you shouldn't be there, call your driver or the office, and email your driver at vanservice@lists.uchicago.edu.

2. What if the van driver seems to have forgotten me?

a. Getting dropped off: come in to the office to check—but wait a couple of minutes outside first; sometimes traffic is bad and the van returns late.

b. Getting picked up: wait at least 5 minutes before calling the office. As you know, there are multiple sites and multiple students on each run. You may not always be the first person picked up, so please be patient.

c. In either case, please call your driver or the office after 10 minutes of waiting.

3. What if my van schedule isn’t approved?

a. Did you receive a rejection notice to your transportation request? This means there isn’t enough space for you on that run. Try moving your work hours up or back by 30 minutes. However, if you have no flexibility in your delivery and return times, talk to the NSP office about the situation and we will try to accommodate you. Depending on your site, public transportation may also be an option

b. Haven’t heard back? Remember, we require two business days' notice for an electronic schedule request to hit our system. If your need is immediate, and you can’t request with notice, please email vanservice@lists.uchicago.edu—but please understand that we are working with a huge number of students, and we may not be able to accommodate you with such short notice.